To reach the hotel staff, please find the details for each department below:

Reception
Email: reservas@hotelesposeidon.com
Phone: +34965850200
Toll-Free #: +34 965 27 17 09
SMS: Not available

Reservation
Email: reservas@hotelesposeidon.com
Phone: +34965850200
Toll-Free #: +34 965 27 17 09
SMS: Not available

Events
Email: grupos@hotelesposeidon.com
Phone: +34 965 85 02 00
Toll-Free #: Not available
SMS: Not available

We have different options for your stay:
- Accommodation only.
- Bed and breakfast.
- Half board.
- Full board.
- All inclusive Premium.

In some periods, some of the options may not be available.

To submit your feedback, please send an email to: reservas@hotelesposeidon.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

At the Poseidon Resort you have different options for swimming. Two swimming pools for adults, a heated pool, a children's pool with water games and a paddling pool. Pool hours are from 10:00 to 19:00 every day of the week.

Our parking can hold 68 vehicles in the covered area (13EUR/day) and 73 in the uncovered one (11EUR/day).

We have 468 rooms.
(Room types for maximum 950 pax)

Single: 24 rooms
• Surface: 12.5 to 16.5 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed , TV

In room smoking is not allowed

Twin: 292 rooms
• Surface: 13 to 17 m²
• Max occupancy per room: 3 adults and 0 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 2 single beds , TV

In room smoking is not allowed

Double/Twin: 146 rooms
• Surface: 12.5 to 16.5 m²
• Max occupancy per room: 3 adults and 1 children
• Composition: 1 bedrooms, 1 bathroom with WC
• Equipment: 1 double bed or 2 single beds , TV

In room smoking is not allowed

Poseidon Living: 27 rooms
• Surface: 39 to 44 m²
• Max occupancy per room: 4 adults and 0 children
• Composition: 1 bedrooms, 1 living-room, 1 bathroom with WC
• Equipment: TV

In room smoking is not allowed

Please send an email to: reservas@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reservas@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reservas@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reservas@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

Puede añadir/reservar el parking directamente al reservar su estancia en nuestra página web: hotelesposeidon.com

Definitely, Poseidon Resort has 2 restaurants:


• Restaurant Poseidon:
 • International, Buffet
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 13:00 to 15:30.
 • Dinner: from 19:30 to 22:00.
 • Price range: $

Restaurant Poseidon website

• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • High chairs
• Dress code: Resort Casual
 • For Her: Bathing suit with wrap or cover-up, sneakers or sandals.
 • For Him: Bermudas (long shorts or Capri pants), sneakers or sandals. No sleeveless shirts.


• Restaurant Poseidon Palace:
 • International, Buffet
 • Open 7/7.
 • Open all year.
• Opening times:
 • Lunch: from 13:00 to 15:30.
 • Dinner: from 19:30 to 22:00.
 • Price range: $

Restaurant Poseidon Palace website

• Open for hotel residents and visitors.
• Reservation is not mandatory.
• Kids friendly.
• Lunch boxes are available upon request.
• Max capacity: 100 pax.
• Pets are not accepted in the restaurant.
• Our restaurant offers:
 • High chairs
• Dress code: Resort Casual
 • For Her: Bathing suit with wrap or cover-up, sneakers or sandals.
 • For Him: Bermudas (long shorts or Capri pants), sneakers or sandals. No sleeveless shirts.

To ensure maximum security of your personal belongings, you will find a safe in each room.

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, shower cap, hairbrush, magnifying mirror and bidet
Upon request:
• At an extra charge:
Beach towels 3 EUR per day
Pool towels 3 EUR per day
Not available:
Bathrobe, bedroom slippers, hair conditioner, cotton swabs, toothbrush and toothpaste

Yes, the property is wheelchair friendly.
We offer 4 fully accessible room(s).
Our wheelchair-accessible accommodations are equipped with a roll-in shower.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservas@hotelesposeidon.com with the following information:
 • Full name
 • Check-in date
 • Request
 • Reservation or accommodation number
 • Phone number
 • Email address

You are able to check in anytime after 14:00.
We do not offer an early check-in.
Guests who arrive early can use our facilities free of charge before check-in.

Single have a shower.
Twin have a shower or bathtub.
Double/Twin have a shower or bathtub.
Poseidon Living have a bathtub.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservas@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Full name
 • Check-in date
 • Request
 • Reservation or accommodation number
 • Phone number
 • Email address

We do not offer welcome tray service.

We are able to offer you various special offers.
To have a look at our special offers, click HERE.

To see airport transfer prices and book click here

For stays of 7 nights or more made via our website or call center,
Free transfer service from Alicante train station to the hotel.
Conditions:
- Only for bookings made via our website or call center.
- Only from Alicante Train station to the hotel.
If you fulfill these conditions book your free transfer here

Our resort is part of Poseidon Hoteles .
- Star rating: 3 stars.
- Service category: Midscale.
More info here

Flexible reservations are fully refundable with a minimum of 48 hours notice prior to check-in date. Other kinds of reservations are not refundable.