To reach the hotel staff, please find the details for each department below:

Reception
Email: reservasplaya@hotelesposeidon.com
Phone: +34 965 85 48 50
Toll-Free #: +34 965 27 17 09
SMS: Not available

Reservation
Email: reservasplaya@hotelesposeidon.com
Phone: +34 965 85 48 50
Toll-Free #: +34 965 27 17 09
SMS: Not available

We have different options for your stay:
- Bed and breakfast.
- Half board.
- Full board.
- All inclusive Premium

In some periods, some of the options may not be available.

Room and meal plan upgrades are subject to availability by paying the difference in price on our website.

We also offer a wide variety of sweet and savoury options for breakfast. Waffles, pancakes, bacon and eggs, freshly baked croissants.....

Please send an email to: reservasplaya@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

Unfortunately we do not offer an online check-in

Have a look at our swimming pool details below:
•Swimming pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:132 M, W:1 M, D:1 M
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 20 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed

You are welcome to check in anytime after 14:00.
We can offer you an early check-in from 11:00 for 40 EUR per room
Guests who arrive early can use our facilities free of charge before check-in.

To submit your feedback, please send an email to: reservasplaya@hotelesposeidon.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

We do not offer welcome tray service.

We offer private transfer services.
For Pricing information and reservations please click here

Children are welcome.
Children up to 2 years old can stay with their parents for free.
Kids price applies for children:
•between 3 and 9 years old (100% of adult price).
Adult rate applies from 10 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
We are sorry, but we don't have a fun zone.
Minors, aged below 16 who are not accompanied by an adult, can stay, under specific conditions.
Please email us for more details: reservasplaya@hotelesposeidon.com.

We have 312 rooms.
(Room types for maximum 692 pax)

double: 272 rooms
• Surface: 16 to 22 m²
• Max occupancy per room: 2 adults and 0 children
• Composition: 1 bedrooms
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here

Double Superior: 34 rooms
• Surface: 20 to 25 m²
• Max occupancy per room: 4 adults and 0 children
• Composition:
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here

Low Cost: 6 rooms
• Surface: 18 to 22 m²
• Max occupancy per room: 2 adults and 0 children
• Composition:
• Equipment: 2 single beds , TV, a/c

In room smoking is not allowed
To view photos of the room, please click here
For more information, please click here

We are able to offer you various special offers.
To have a look at our special offers, click here .

Check-out time is at 12:00.
We offer the possibility of late check-out until 18:00, subject to availability, with an additional cost depending on the season:
-High season: 50 EUR
-Low season: 35 EUR

Wifi is available at the property.
• Standard wifi 100 Mbit/s: Free.
• There is no high-speed internet available.
• Allowed for an unlimited number of devices.
• The network is secured.
• Pool area included.
• Beach area not included.
• There is no ethernet connection.
• Both 4G and 5G networks are also available.
• Complementary smartphones are not available.
The Wi-Fi code is available at the front desk.

Breakfast is served daily from 08:00 to 10:30.
The breakfast is served in Restaurant.

We cannot serve breakfast in room.

Poseidon GO is the official loyalty club of Poseidon Hotels, designed with you in mind to make every visit to our hotels even better. It is our way of thanking you for your loyalty, offering you access to exclusive benefits and special advantages from the moment you decide to join. With Poseidon GO, being part of the Poseidon Hotels family means enjoying more.
• For more information about our loyalty program, click here

Yes, the property is wheelchair friendly.
Our wheelchair-accessible rooms are not equipped with a roll-in shower.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservasplaya@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Full name
 • Check-in date
 • Request
 • Reservation or accommodation number
 • Phone number
 • Email address

Our hotel is part of Poseidon Hoteles.
- Star rating: 3 stars.
- Service category: Midscale.
More info here

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservasplaya@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.