To reach the hotel staff, please find the details for each department below:

Reception
Email: reservas.torrevieja@hotelesposeidon.com
Phone: +34 966 92 17 11
Toll-Free #: +34 965 27 17 09
SMS: Not available

Reservation
Email: reservas.torrevieja@hotelesposeidon.com
Phone: +34 966 92 17 11
Toll-Free #: +34 965 27 17 09
SMS: Not available

Business center
Email: bookonline@hotelesposeidon.com
Phone: Not available
Toll-Free #: Not available
SMS: Not available

Human resources
Email: cv@hotelesposeidon.com
Phone: +34 966 92 17 11
Toll-Free #: Not available
SMS: Not available

We offer a variety of options for your stay:
-Room Only
-Bed and Breakfast
-Half Board
-Full Board

-Premium All Inclusive (subject to conditions)

Have a look at our swimming pool details below:
•Swimming pool:
- Outdoor
- Smoking not allowed
- Wheelchair not accessible
- Wheelchair ramp/lift not available
- Pets are not allowed in this area
- Open all year
- Non-heated
- No age restriction
- Size: L:22 M, W:12 M, D:2 M
- Access is free for hotel residents
-Access is not free for hotel restaurant customers
- Open to public: No
- No time limit
- Max capacity: 45 pax
- Reservation is not mandatory
- Shower: No
- Seawater: No
- Chlorine: Yes
- Swimming caps: not mandatory
- Inflatables: not allowed
- Life jacket for kids: No
- Burkini: not allowed

Please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Your selected meal plan
 • Reservation or accommodation number
 • Phone number
 • Email address

We want everyone to enjoy our gastronomy and that's why we take care to identify the nutritional information on each dish with the ingredients.
NEW DINNER SCHEDULE FROM 20.30H TO 22H

To submit your feedback, please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information, we will get back to you as soon as possible:
 • Reservation or accommodation number (if you have one)
 • Request
 • Email address
 • Phone number

Yes, the property is wheelchair friendly.
Our wheelchair-accessible accommodations are equipped with a roll-in shower.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked: please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Full name
 • Check-in date
 • Request
 • Reservation or accommodation number
 • Phone number
 • Email address

To modify your booking:
• If you have booked directly with the hotel:
Please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Requested modification
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
Reservations made through any OTA must be managed directly with the OTA.
Follow the steps below:
1-Access your booking confirmation email and visit the OTA website or app.
2-Choose the option to modify the reservation.
Any modifications to the reservation will depend on the terms and conditions clearly displayed at the time of booking, in the confirmation email or on the App or dashboard used to make your reservation.
The hotel is not able to make any exceptions to these policies.

If a modification fee applies, we will let you know before processing your request.

To extend your stay:
Please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Check-out date
Required check-in date
Required check out date
Full name
Reservation or accommodation number
Phone number
Email address

To add guest(s) to your booking:
Please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Booking source (Direct, Booking.com, etc).
Check-in date
Full name
Number of guests
Guest's age
Number of baby cots
Number of rooms
Email address
Phone number

If a modification fee applies, we will let you know before processing your request.

We do not offer welcome tray service.

We offer private transfer services.
For Pricing information and reservations please click here

We are family friendly.
Family rooms for 3 people or more:
• Double Max 2 adults + 1 kid
• Family Max 2 adults + 2 kids
• Junior suite Max 2 adults + 2 kids
• Double Accessible Max 2 adults + 1 kid
• Accessible Family Max 2 adults + 2 kids
For larger families, it is possible to book several rooms.

All of our bathrooms are equipped with:
Hair dryer, towels, soap, shower gel, shampoo, shower cap, hairbrush and bidet
Upon request:
• At an extra charge:
Pool towels 1 EUR
Not available:
Bathrobe, bedroom slippers, hair conditioner, cotton swabs, toothbrush, toothpaste, magnifying mirror and beach towels

Children are welcome.
Children up to 2 years old can stay with their parents for free.
Kids price applies for children:
•between 3 and 9 years old (100% of adult price).
Adult rate applies from 10 years old.
Our prices for adults and kids vary based on seasonality. Please request a price simulation to see the best price available for your dates.
We don't offer a kids club.
Our fun zone is open for kids from 2 to 10 years old.
Children under the age of 16 must always be accompanied by their family or legal guardians.
Please email us for more details: reservas.torrevieja@hotelesposeidon.com.

You are welcome to check in anytime after 16:00.
We can offer you an early check-in from 14:00 for 25 EUR per room
Guests who arrive early can use our facilities free of charge before check-in.

• If you have booked directly with the hotel:
To confirm your reservation, please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Check-in date
Full name
Reservation or accommodation number
Phone number
Email address

• If you have booked through an OTA (Booking, Expedia..):
You can check the status of your reservation by referring to the confirmation email you received from the OTA and checking the OTA's app.

• Restaurant 1:
To make a restaurant reservation, please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
 • Restaurant name
 • Date
 • Time
 • Number of guests
 • Reservation/ Booking number (if you have one)
 • Phone number
 • Email address

We are able to offer you various special offers.
To have a look at our special offers, click here .

We are sorry, we can't arrange adjoining rooms, but we can make sure to book neighbouring rooms for you.

To make a specific room request:
If you have not booked yet: please indicate your request in the "comment" section when booking.
If you have already booked, please send an email to: reservas.torrevieja@hotelesposeidon.com and bookonline@hotelesposeidon.com with the following information:
Full name
Check-in date
Request
Reservation or accommodation number
Phone number
Email address

We provide tourist passes

Have a look at our suggestions of things to do here

Please contact the front desk for further information

Our hotel is part of Poseidon Hoteles.
- Star rating: 3 stars.
- Service category: Midscale.
More info here