Do you know the Flexmyroom rate?

Insure your trip with the Flexmyroom rate
5% Discount
On the best price available
Travel insurance included
Covers expenses for incidents in the trip. *Check conditions.
Covers issues related to Covid-19
The biggest concert today
Cancellation insurance included
Cancel free of charge for 25 reasons
The following amount indicate the maximum reimbursement by the Insurer.
  • Hotel cancellation fees, up to 500 €
  • Refund of non-enjoyed vacations, up to 3.000 €.
  • Luggage theft and damage, up to 600 €.
  • Search, location and shipment of lost luggage on regular flights.
  • Medical assistance, up to 1.000 €.
    • ◦ Important: Prior authorization by the insurer is required by contacting at +34 93 300 10 50.
  • Dental expenses, up to 250 €.
  • Civil liability, up to 30.000 €.
At the same time of the incident, 24/7, call the helpline +34 93 300 10 50. They will indicate to you the procedure step by step in order to solve your problem.
Before cancelling your booking, please make sure to comply with any of the guaranteed causes of cancellation. If in doubt, contact the insurer by phone at +34 93 300 10 50.
The cancellation fees will be reimbursed to the client as long as it complies with any of the 25 causes that are detailed in the general conditions of the insurance policy. (link to policy)
Up to 1000€ of the expenses corresponding to the intervention in health establishments required to treat the insurer, sick or injured, provided that such intervention has been carried out in accordance with the insurer’s medical team.
In case of medical assistance, please contact the assistance center. They will tell you how to proceed and which medical center or hospital to go to. In establishments with which we have an arrangement, the expenses will be covered directly, in all others, you will have to pay the invoice that will be reimbursed to you later.
In the event you need to make any claims, the first thing you must do is inform the insurance company. You will find the phone number in the certificate of your insurance policy that you have received by email, or go to Once you have notified the insurance company, you will have up to 2 years to present the supporting documentation.
Yo do not need to confirm it, it will be done automatically. You will receive an email within minutes of completing your booking with your policy information.
The insurance covers the person who makes the reservation and all its guests. It is of utmost importance that you include them in the policy on As this is the only way to identify your guests, not doing so will result in them not being covered.

If you are making a booking for a third person, you must ensure that it is included in the policy through
Clients who do not show up will lose their right to any claim, thus losing the money deposited at the time of making their reservation.
You will find the cancellation conditions in your confirmation email.
If you choose this rate, Hoteles Poseidon allows you to cancel or modify your booking if the dates are within the alarm state. If this is the case, please contact this telephone number +34 900 37 34 91 or email
With the flexmyroom rate you can get 5% discount on the best web rate, on top of that it includes a travel insurance and cancellation. 
With this rate, the hotel charges you the first night when you make your reservation, the rest will be paid at the entrance to the hotel. 

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This information is for advertising and is disseminated exclusively for informational purposes. Its content does not constitute the basis of any contract or commitment. This fee may be subject to change.